Do you ship internationally?

Yes, we do ship internationally. We offer Worldwide Free Shipping.

How long it takes to process my order?

Our handling time is 2-3 working days after we received your order. We'll send you the tracking number once your order has been dispatched.

How long will it take to receive my order?

Typically it takes 7-14 working days to receive your order. We’re doing our best to deliver it promptly for you. However, we will not be responsible for any delays in transit due to unforeseen circumstances.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or email us @ support@geniguitars.com

What is your return policy?

Please check our return/refund/exchange policy here.

Contact Information

Geni Guitars

Warehouse & HQ

A-18-5 Residensi Park Bukit Jalil, Persiaran Jalil Utama,

Bandar Bukit Jalil 57000,

Kuala Lumpur, Malaysia

Email: geni1222@gmail.com

Phone: +6016-6889911

Country/region

Contact Information